The John Khalil Collection is committed to protecting your privacy. We use the information we collect about you to process orders and to personalize your experience at our website. This privacy statement explains how we gather information and how we protect your privacy.
Your Consent
By using our website, you consent to the collection and use of this information by The John Khalil Collection.
The Information That We Collect
Ordering Online. When you order, we need to know your name, email address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
Promotions, Online Surveys & Announcements. If you decide to participate in an online survey, subscribe to an email list, enter a contest or use one of our other promotional features, we may ask for your name, address, email address and other pertinent information to administer the contest, tabulate survey results or add you to subscriber lists.
Browsing. We may use "cookies" to help us process your order and to customize information that we may present to you. A cookie is a small text file that does not personally identify users, although it does identify a user's computer. Cookies do not pose a threat to your computer, and they do not contain viruses. Most Web browsers automatically accept cookies, but you can change this feature in your browser.
How We Protect Your Information
When you place an order, we use a secure server to protect your sensitive information using Secure Socket Layer (SSL) technology, provided by GeoTrust, an internationally recognized name. The secure server software encrypts all information you input before it is sent to us. Your information is used only to process and send orders, bill credit cards and to contact you when necessary.
How We Use Information You Supply In Online Order Forms and Registration
The John Khalil Collection does not sell or rent customer lists. We may partner with other similar companies to offer special services to our customers, in which case we will share the names and email addresses of our customers with those partners, but we will not release any other information to them about individuals.
Of course, The John Khalil Collection may disclose personal information if legally required to do so or if necessary to comply with legal process served on The John Khalil Collection, to protect The John Khalil Collection rights or property or to take emergency action to protect the personal safety of users of The John Khalil Collection website or the public.
Links To Other Sites
The John Khalil Collection website includes links to other sites we think you might be interested in. The John Khalil Collection is not responsible for the privacy practices or the content of such sites.
Removing Your Information
If you give The John Khalil Collection your contact information over this website, and you wish to have your name removed from our database, please contact us, and we will remove your name.
The John Khalil Collection views customer relations as our epicenter, and we are confident that you will be pleased with your purchase. However, if you are not satisfied for any reason you can return your item within 30 days for a full refund. There are no restocking fees and no hidden fees.
If you wish to return an item:
Please click on "My Account" from the top bar, select your order under "My Orders", and click "Return." You will be given a Return Merchandise Authorization (RMA) number. Alternatively, you can call us at 1-800-871-0569 for an RMA number.
Wrap the item in the original or similar packing as you received it, and enclose a note stating your reason for the return (so that we can better serve other customers in the future).
Please send all returned items at your cost, unless otherwise stated, to our headquarters below. We recommend that you use UPS or FedEx as your shipping carrier.
Returns Department, RMA# XXXXXXX
The John Khalil Collection
234 New York Ave
Huntington Village, NY 11743
Once we receive it, our Returns Team will evaluate it to make sure it is in the same condition as it was when we shipped it to you, and then apply a full refund within 72 hours.
Changes To Our Privacy Policy
If we change our privacy policy, we will post the changes on this page.
Contacting Us
The John Khalil Collection welcomes your questions and comments about privacy. You can reach us at any time through the following:
Privacy Policy
