Welcome to The John Khalil Collection website at www.johnkhalil.com. Please review our Terms of Use, which govern your use of this website. By using this website, you acknowledge that you have read, understand, and agree to be bound by these terms.

The John Khalil Collection is open from 10-7 pm on weekdays and from 11-6 pm on Sunday. During these hours, you can contact us by phone at 1-800-871-0569 or visit our New York gallery that is open to the public at 234 New York Ave, Huntington Village, NY, 11743 (directions). Our gallery contains approximately 20,000 handmade rugs available for immediate viewing and purchase. During after-hours, you can leave a voice message or email us

We can take extensive measures to safeguard your privacy. Please review our Privacy Policy, which also governs your visit to The John Khalil Collection website, to learn more about our practices.

All major credit cards - MasterCard, Visa, American Express, Discover, and Diners Club - and debit cards are accepted securely on our website and by phone. We do not charge your credit or debit card until we ship your order, and we only place an authorization request for pre-approval at the time of your order.

Please note that some debit cards and check cards have daily spending limits that may substantially delay or prevent your order, and credit cards issued from banks outside the United States may also not be accepted depending on the issuing bank (see below for alternative payment methods).

Personal checks, bank transfers, money order. If you would like to pay by personal check, bank transfer, or US money order please call us at 1-800-871-0569 to place your order. The check or money order should be made payable to The John Khalil Collection, and should include your order number on it. Please mail it to:

Orders Departmentbr
The John Khalil Collection
234 New York Ave
Huntington Village, NY 11743

Your payment must be received within 15 calendar days or your order will be canceled. Please allow 1 business day for order processing after we receive your payment.

The John Khalil Collection wants to make shopping online a convenient and safe experience. Here's the JKC Credit Card Guarantee:
Our computer system safeguards all payment information that you transmit to us while using our website. We convert your personal information into code that is securely transmitted over the Internet using secure socket layer (SSL) technology provided by GeoTrust, an internationally recognized name.

If someone fraudulently uses your credit card information as a result of your making an online purchase from The John Khalil Collection, you must notify your credit card provider in accordance with its rules and procedures. If you do so, and your credit card provider holds you liable for unauthorized charges, we may reimburse you for all of your liability. According to United States Federal Law, the maximum amount you can be liable for is $50.

We are confident that you will be happy with your purchase from The John Khalil Collection. However, if you are not satisfied for any reason you can return your item for a full refund with no restocking fees and no hidden fees.
If you wish to return an item, please call us for an Return Merchandise Authorization (RMA) number at 1-800-871-0569. Alternatively, you can find an RMA number by clicking on "My Account", then selecting your order under "My Orders", and clicking "Return". Please send all returned items, unless otherwise stated, to our headquarters at:

Returns Department
The John Khalil Collection
234 New York Ave
Huntington Village, NY 11743

Once we receive it, our Returns Team will evaluate it to make sure it is in the same condition as it was when we shipped it to you. Please also enclose a letter stating why you are returning the item (for example, damage in transit, wrong size, and so forth).

All orders are tax exempt, except those with a shipping address within New York. For those orders with a shipping destination within NY, tax will be applied and displayed during the checkout process. If you are a tax-exempt organization, call us at 1-800-871-0569 to place your order and please be ready to provide us with proof of state tax-exempt status. The name on the tax-exempt certificate should match the individual name on the order.

All content included on this website is the property of The John Khalil Collection or its suppliers, and is protected by United States and international copyright laws. This includes but is not limited to logos, graphics, images, buttons, icons, messages, descriptions, and data compilations. The compilation of all content on this website is the sole property of The John Khalil Collection and is protected by United States and international copyright laws.

The John Khalil Collection stands strongly against any act of copyright infringement. If you believe that your copyright has been infringed upon, then please provide us with the necessary information below so that we can properly address your claim:
1. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
2. A detailed explanation of the copyright work you claim has been infringed upon.
3. Your postal mailing address, phone number, and email address.
4. A signature of the individual authorized to act on behalf of the owner of the copyright interest.
5. A statement by you, made under penalty of perjury, that all the above information in your claim is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Please send this information to:

Legal Department
The John Khalil Collection
234 New York Ave
Huntington Village, NY 11743

By perusing The John Khalil Collection website or sending emails to us, you are communicating with us electronically. You agree to receive electronic communications from us, and we may send you information about your orders and other notices via electronic communications such as email and postings on our website. You consent that information contained within these electronic communications satisfy any legal requirements that such communications be in writing.

People other than The John Khalil Collection's employees supply some of the content on this website. The John Khalil Collection has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, or statements expressed by other parties are those of the others and not of The John Khalil Collection. The John Khalil Collection does not endorse and is not responsible for the accuracy or reliability of any such opinion, advice, or statement.

Content submitted by users of this website should not be obscene, illegal, threatening, defamatory, invasive of privacy, infringing of intellectual copyright laws, or otherwise injurious to third parties. It should not be objectionable and it should not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of your message or other content. The John Khalil Collection reserves the right but not the obligation to remove or edit such content.

If you do post content or submit material, and unless we indicate otherwise, you grant The John Khalil Collection and its affiliates a full license of your submitted material without any limitations. This includes the nonexclusive, royalty-free, irrevocable, and fully sub-licensable right to use, reproduce, modify, publish, and create derivatives of your work.

The courts in Suffolk County, New York will have exclusive jurisdiction in all disputes relating to the use of this website, and the ordering of goods and services. These terms and conditions will be governed and construed in accordance with New York state law.

The goods and services described on this website are available within the United States of America. These goods and services may also be available in other countries, such as Canada.

This website contains links to websites operated by other businesses, organizations, or persons. The John Khalil Collection does not control these other websites and is not responsible for their content. We do not necessarily endorse the linked websites or have any association with the operators of those websites.

The John Khalil Collection uses UPS, FedEx, and other respected shipping carries. We make every effort to insure shipments but do not guarantee that we are able to do this for each shipment. We assume responsibility for the shipment while it is in our possession, and once it is delivered to the shipping carrier the regulations, policies, and laws of the shipper take precedence. The risk of loss of item once it is in the possession of the shipping carrier passes to the shipping carrier or you. The John Khalil Collection will not be held responsible for lost shipments that are the fault of anyone except The John Khalil Collection.

Required signature for deliveries. The large majority of our shipments contain valuable products, and so a signature is often required for delivery. If you will not be able to sign for your package, please let us know by stating so in the "Shipping Note" field during the online checkout process, or by calling us at 1-800-871-0569. Another option is to consider shipping your package to an address where someone you trust will be able to sign for the package. Once a package has left our warehouse, we are not able to change the shipping destination.

Three delivery attempts. Most of our shipping carries make three attempts to deliver a package to your shipping address. After these three attempts, the package will be returned to us.

The John Khalil Collection does not offer any type of warranties on its website functionality or content. We will not be help responsible for any losses or damages due to website unavailability or inaccurate descriptions, prices, delivery dates, or any other matter arising from the use of this website or communications with us. We do not guarantee that product descriptions and prices are up-to-date, error-free, or complete. If you receive a product from us that you do not believe is as described, you can return it for a full refund (please see Return Policy). While we are using well-established programmers and servers to operate, host, and develop this website, we cannot guarantee that this website, the servers on which it is hosted, or emails sent from www.johnkhalil.com are free of viruses or other harmful components.

The John Khalil Collection may change these terms and conditions with or without notice. Please review this website regularly to see any changes.

The John Khalil Collection welcomes your questions and comments about the Terms of Use. You can reach us at any time through the following:

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